We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
2. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible. Our goal is customer satisfaction!
3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
4. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from IAmShopmall. OR, you may choose to have a replacement.
5. Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 1-month warranty.
6. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY. And The buyer will be responsible for the shipping fees to return the items.
Our site is completely secure via an SSL certificate and we have several very secure means of payment such as Paypal, Visa card, Mastercard etc.
We maintain high standards of excellence and strive for 100% customer satisfaction!